Shipping policy

Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with us! We are committed to delivering your clothing orders safely, quickly, and reliably.

1. Order Processing

  • Orders are typically processed within 1–5 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotions, holidays, or periods of high order volume, processing may take a little longer.
  • You will receive an order confirmation after placing your order and shipping information once your order has been dispatched.

2. Delivery Time

Estimated delivery times are:

  • Within Pakistan: 1–5 business days
  • Remote areas: 1–7 business days

Please note that delivery times are estimates and may be affected by weather, courier delays, public holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order.

From time to time, we may offer free shipping promotions or special delivery offers.

4. Cash on Delivery

If Cash on Delivery (COD) is available for your location, the payment must be made directly to the courier when your order is delivered.

Please make sure your phone number and delivery address are correct when placing your order.

5. Tracking Your Order

Once your order has been dispatched, we may provide you with a tracking number or courier information where available.

You can use the tracking information to check the status of your shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address and contact information.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

7. Delayed or Lost Packages

Although we work with reliable courier services, occasional delays may occur.

If your order has not arrived within the expected delivery period, please contact us so we can assist you in checking the shipment status.

In the event that a package is confirmed as lost by the courier, we will work with the courier to resolve the issue and, where appropriate, arrange a replacement or refund according to our store policies.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or videos of the package and the items received.

We will review the issue and help determine the appropriate solution.

9. Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team:

Email: [ahmadcollection7489@gmail.com]
Phone/WhatsApp: [03006607689

We appreciate your trust and look forward to delivering your order!